Data Protection · Privacy · Security

1xbetbd Privacy Policy — Your Data, Your Rights

At 1xbetbd, your personal data is handled with care and transparency. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data as a player on our platform.

Last updated: January 2025 — applies to all 1xbetbd accounts and users
At a Glance

How 1xbetbd Handles Your Privacy

Six things every 1xbetbd player should know about how their data is managed on this platform.

End-to-End Encryption

Every piece of data you send to 1xbetbd — from your registration details to your payment information — is encrypted using industry-standard TLS protocols. Your data is never transmitted in plain text across any network.

No Data Selling — Ever

1xbetbd does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays within the 1xbetbd ecosystem and is used only to operate your account and process your transactions.

Local Payment Data Protected

Your bKash, Nagad, and Rocket wallet numbers are stored securely and used only for processing your deposits and withdrawals. Payment data is never shared with any party other than the payment processor handling your specific transaction.

You Control Your Data

As a 1xbetbd player, you have the right to access, correct, and request deletion of your personal data at any time. Submit a request through the support team and we will respond within 30 days with the information or action you requested.

Cookies Used Transparently

1xbetbd uses cookies to keep you logged in, remember your preferences, and analyse platform performance. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.

Clear Data Retention Policy

1xbetbd retains your account data for as long as your account is active and for a defined period after closure as required for legal and financial compliance. We do not hold data indefinitely — retention periods are clearly defined in this policy.

Contents
  1. Introduction
  2. Data We Collect
  3. How We Use Your Data
  4. Legal Basis for Processing
  5. Data Sharing
  6. Cookies and Tracking
  7. Data Security
  8. Data Retention
  9. Your Rights
  10. Children's Privacy
  11. Policy Updates
  12. Contact Us
Summary: 1xbetbd collects only the data it needs to operate your account, process payments, and keep the platform secure. We do not sell your data. We do not share it for advertising. You can request access to or deletion of your data at any time by contacting our support team.

1 Introduction

This Privacy Policy describes how 1xbetbd ("we", "us", "the platform") collects, uses, stores, and protects the personal information of players and visitors who use the 1xbetbd website and mobile application. It applies to all users regardless of how they access the platform.

By registering an account on 1xbetbd, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. If you do not agree with any part of this policy, you should not use the platform.

This policy should be read alongside the 1xbetbd Terms and Conditions, which govern the overall use of the platform. Together, these two documents form the complete agreement between you and 1xbetbd regarding your account and your data.

2 Data We Collect

1xbetbd collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically when you interact with the platform.

Information you provide directly:

  • Full name as it appears on your official identification.
  • Mobile phone number used for account registration and SMS verification.
  • Date of birth, used to verify that you meet the minimum age requirement of 18.
  • Mobile wallet numbers (bKash, Nagad, Rocket) used for deposits and withdrawals.
  • Identity documents submitted during account verification, such as a national ID card or passport.
  • Any information you provide when contacting 1xbetbd support, including chat transcripts and email correspondence.

Information collected automatically:

  • IP address and approximate geographic location derived from it.
  • Device type, operating system, and browser version.
  • Session data including login times, pages visited, and time spent on each page.
  • Game activity data including bets placed, games played, and outcomes.
  • Transaction history including deposit amounts, withdrawal requests, and bonus activity.
  • Cookie data as described in Section 6 of this policy.
Why we collect this: Each category of data serves a specific purpose — registration data identifies you, payment data processes your transactions, device data helps us detect fraud, and game data is required to settle bets and calculate bonuses accurately.

3 How We Use Your Data

1xbetbd uses the personal data it collects for the following purposes:

Purpose Data Used
Account creation and management Name, mobile number, date of birth
Processing deposits and withdrawals Mobile wallet numbers, transaction history
Identity and age verification Name, date of birth, identity documents
Fraud detection and prevention IP address, device data, transaction patterns
Bonus and promotion management Account activity, game history, deposit records
Customer support Name, mobile number, support correspondence
Platform performance and analytics Session data, device data, page interaction data
Legal and regulatory compliance Identity documents, transaction history
Responsible gaming monitoring Game activity, deposit frequency, session duration

1xbetbd does not use your personal data for any purpose not listed above without first obtaining your explicit consent. We do not use your data to build advertising profiles or to target you with third-party marketing.

4 Legal Basis for Processing

1xbetbd processes your personal data on the following legal grounds:

  • Contractual necessity: Processing your registration data, payment data, and game activity data is necessary to fulfil the contract between you and 1xbetbd — that is, to operate your account and provide the services you signed up for.
  • Legal obligation: Certain data processing activities — particularly identity verification and transaction record-keeping — are required by applicable financial regulations and anti-money laundering laws.
  • Legitimate interests: 1xbetbd processes device data and session data to detect and prevent fraud, protect the security of the platform, and improve the user experience. These activities are in the legitimate interests of both the platform and its players.
  • Consent: Where processing is not covered by the above grounds, 1xbetbd will ask for your explicit consent before processing your data. You may withdraw consent at any time by contacting support.

5 Data Sharing

1xbetbd does not sell, rent, or share your personal data with third parties for commercial or marketing purposes. Your data is shared only in the following limited circumstances:

  • Payment processors: Your mobile wallet number and transaction details are shared with bKash, Nagad, Rocket, or the relevant cryptocurrency processor solely to complete your deposit or withdrawal. These processors are bound by their own privacy policies and data protection obligations.
  • Fraud prevention services: Device data and IP information may be shared with fraud detection partners to identify and block suspicious activity on the platform. This protects all players from fraudulent accounts and payment abuse.
  • Legal authorities: 1xbetbd will disclose personal data to law enforcement or regulatory authorities if required to do so by a valid legal order, court order, or applicable law. We will notify you of such disclosure where legally permitted to do so.
  • Business transfers: In the event of a merger, acquisition, or sale of the platform, your data may be transferred to the acquiring entity. You will be notified of any such transfer and given the opportunity to close your account if you do not wish your data to be transferred.
Our commitment: Every third party that receives data from 1xbetbd is contractually required to handle that data securely, use it only for the specified purpose, and not share it further without authorisation. We do not work with data brokers or advertising networks.

6 Cookies and Tracking

1xbetbd uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. A cookie is a small text file stored on your device when you visit the platform. Here is how 1xbetbd uses cookies:

  • Essential cookies: These are required for the platform to function. They keep you logged in during your session, maintain your account state, and enable secure transactions. These cookies cannot be disabled without breaking core platform functionality.
  • Preference cookies: These remember your settings and preferences, such as your preferred language or display options, so you do not have to reconfigure them on every visit.
  • Analytics cookies: 1xbetbd uses anonymised analytics data to understand how players use the platform — which pages are visited most, where players encounter issues, and how the platform can be improved. This data does not identify individual users.
  • Security cookies: These help detect and prevent fraudulent activity by identifying unusual patterns in how the platform is being accessed.

1xbetbd does not use third-party advertising cookies or tracking pixels from social media platforms. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the platform normally.

7 Data Security

1xbetbd takes the security of your personal data seriously. The platform implements a range of technical and organisational measures to protect your data from unauthorised access, loss, alteration, or disclosure.

  • All data transmitted between your device and 1xbetbd servers is encrypted using TLS 1.2 or higher.
  • Sensitive data including payment details and identity documents is stored in encrypted form at rest.
  • Access to personal data within the 1xbetbd organisation is restricted on a need-to-know basis. Staff members can only access the data required to perform their specific role.
  • The platform undergoes regular security audits and vulnerability assessments to identify and address potential weaknesses.
  • All staff with access to personal data receive regular training on data protection and security best practices.
If a breach occurs: In the unlikely event of a data breach that affects your personal information, 1xbetbd will notify affected players as quickly as possible and take immediate steps to contain the breach and prevent further exposure. We will also notify relevant authorities as required by applicable law.

While 1xbetbd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

8 Data Retention

1xbetbd retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type based on legal requirements and operational necessity:

Data Type Retention Period Reason
Account registration data Duration of account + 5 years Legal and regulatory compliance
Transaction records 7 years from transaction date Financial record-keeping requirements
Identity verification documents Duration of account + 5 years Anti-money laundering compliance
Game activity history Duration of account + 2 years Dispute resolution and responsible gaming
Support correspondence 3 years from last interaction Quality assurance and dispute resolution
Analytics and session data 13 months (anonymised) Platform performance analysis

After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. You may request early deletion of certain data types by contacting support — see Section 9 for details on your rights.

9 Your Rights

As a 1xbetbd player, you have the following rights over your personal data. To exercise any of these rights, contact the support team with your registered mobile number and a description of your request. We will respond within 30 days.

Right to Access Request a copy of all personal data 1xbetbd holds about you, including account data, transaction history, and game activity.
Right to Rectification Request correction of any inaccurate or incomplete personal data held in your 1xbetbd account.
Right to Erasure Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Right to Object Object to the processing of your data for purposes based on legitimate interests, including analytics and fraud monitoring.
Right to Restriction Request that 1xbetbd restricts processing of your data while a dispute or correction request is being resolved.
Right to Portability Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

10 Children's Privacy

1xbetbd is strictly an adult platform. The minimum age to register and use 1xbetbd is 18 years. The platform does not knowingly collect personal data from anyone under the age of 18.

If 1xbetbd discovers that an account has been registered by a person under 18, the account will be closed immediately, all funds will be returned to the payment source where possible, and all personal data associated with the account will be deleted promptly.

If you are a parent or guardian and believe that a minor has registered on 1xbetbd using your payment details or personal information, please contact support immediately. We will investigate and take appropriate action as quickly as possible.

11 Policy Updates

1xbetbd may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how your data is used, 1xbetbd will notify active players via the mobile number registered to their account. It is your responsibility to review this policy periodically and stay informed about how your data is handled.

Continued use of the 1xbetbd platform after a policy update is published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you may request account closure by contacting support.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, the 1xbetbd support team is available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available from your account dashboard after logging in.
  • FAQ: Common questions are answered on the FAQ page.

When submitting a data rights request, please include your registered mobile number and a clear description of what you are requesting. This helps us locate your account and process your request as efficiently as possible. All data rights requests are handled within 30 days of receipt.

For general platform questions, you can also visit the About Us page or review the Terms and Conditions for more information about how 1xbetbd operates.

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